Hello store owners!

This article will introduce you to the Cart Conditional Discount campaign. After going through everything in this article, you should know how to properly set up your Cart Conditional Discount campaign. Let's dig in to it!

What is Cart Conditional Discount?

If the customer makes a purchase or spends a certain amount, they will get a gift.

For example: Spend $300 and get a Cacao Barry Bucket for FREE

Let me guide you set up a Cart Conditional Discount campaign!

Create a Cart Conditional Discount campaign

Let's set up the above campaign showing on image.

Step 1: Go to the Campaign tab > click Create campaign then select campaign "Cart Conditional Discount"

Step 2: Activate the campaign

Campaign status: Active -> campaign is ON. Inactive -> campaign is OFF

Step 3: Enter a name for the Campaign name in the Campaign Info & Configuration tab

Campaign name: The name of the campaign, this will not be shown in the storefront but it's used to manage your campaign list. Try to make it as descriptive as possible.

Step 4: Choose the Grab Offer Behavior for the campaign

Manual Selection: Customers will get the offer product by manual from the popup display on the storefront.

Auto Add: The offer product will be auto-added to the customers cart.

Step 5: Enter a value for Minimum cart total section in the Promotion Configuration card

This is where you specify the cart amount threshold in order to trigger the promotion.

Here we set it to 300, this means that in order to be qualified for the promotion, customers need to have cart value of at least $300.

Step 6: Select the offer products for Customers Get section in the Promotion Configuration card

This is where you add the products that you want to include as the offer product.

For Manual Selection type:

Example from the above campaign, we will select these products to the discount list:
Dark Chocolate 55%
Cacao Barry Bucket

For Auto Add type:

Here we can be selected only the first variant of one product is:
Cacao Barry Bucket

Step 7: Set the Offer Limit for the offer product (for Manual Selection type):

Let's set up the number of offered products that you want your customers to add to the cart. The offer limit is 0 means unlimited by default but you can choose for yourself another value.

Following the example above, we set the offer limit as 1. It means when the popup is displaying, customers can only add 1 offer product to the cart.

Step 8: Enter a discount value for the offer product:

Under Discount Value section in the "Promotion Configuration" card, you can select the discount type and the discount amount that you want to generally apply to all products selected in the discount list above. As normal, we have 3 discount types which are Percentage (Percent value), Amount (Monetary value) & New price.

Once you finish setting up the discount value, on the campaign preview (for Manual Selection type only), you should see the offer products and their discounted price.

For the sample campaign, we will give this campaign a 100% off on all selected products above.

Step 9: Hit Save:

Then on storefront, the campaign will appear like this once the customer cart total reaches the threshold

Manual Selection type

Auto Add type

Note: There is only the first variant of offer product will be auto-added to cart.


Last but not least, our dedicated support team are right around the corner. Literally mean by the corner, you can always find and ask for support by clicking on the support button on the bottom right corner in app.

So don't hesitate to reach out to us via in-app chatbox if you face any issues.
Was this article helpful?
Thank you!