Question 1

App FAQs

Accepted Answer

Q1: Why app's elements don't appear on storefront?

In case you've installed BOGO+, set up a campaign and put it on active but don't see the campaign popup showing on storefront, you probably want to check again if you've activated BOGO+ on your store theme. Starting from 2022, Shopify only allows app to show on storefront in case user have enabled the app from their theme.

| To activate app or check app activation on your theme, from your store admin please go to Themes (under Online store) > click on button "Customize" of the live theme > go to Theme settings > go to App embeds tab > turn on the toggle of our app which has the icon in green and yellow price tag.

Q2: Can BOGO+ work with cart drawer?

Yes. Although our app cannot auto detect and add elements in cart drawer like we can in cart page, we still can help BOGO+ to work with your cart drawer with custom coding work. So if you're using a cart drawer instead of the traditional cart page, please feel free to reach out to our support team via in-app chatbox to receive support regarding this matter.

Q3: Can BOGO+ work well with all Shopify themes?

Yes. As long as the theme supports theme app extensions, then BOGO+ can work perfectly fine with it.

| At the moment, BOGO+ can work with most Shopify published themes, **exclud

Question 2

Levels function in Buy X Get Y campaign

Accepted Answer

Introduction

We’ve learnt how to create a basic Buy X Get Y campaign in the previous article. However, our Buy X Get Y campaign can also allow you to create complicated campaigns with different quantity conditions and discount values.

To be more specific, we've set up a "Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF" campaign.

However, what if you want to set up another level "Buy 3 Cacao Bake get 1 Barry Bucket FREE" and vice versa.

You can easily do that with our BXGY multi-level feature.

What are the levels in the Buy X Get Y campaign?

The levels in a Buy X Get Y campaign present the tier of a buy x get y discount that you want to offer your customers.

For example, you want to upsell the product ‘Cacao Bake’ by giving away the product ‘Barry Bucket’. If you use a normal Buy X Get Y campaign, you can only set up 1 condition of Buy X Get Y, such as Buy 2 cacao bakes, get 1 barry bucket for free. However, with the functionality of creating multiple levels of condition for Buy X Get Y campaign, you can make the offer more attractive by adding the first level as a bait off then actually generate upselling order at the second level:

Buy 2 cacao bakes, get 1 barry bucket with 50% discount
Buy 3 cacao bakes, get 1 barry bucket for free

Benefits of using multiple l

Question 3

Free gift with any purchases

Accepted Answer

Case background

One of our most popular use cases of the “Gift With Purchase” campaign type was to create a “free gift for every order” or “free gift with any purchases”.

In this article, we’re going to guide you through the steps to create a free gift campaign for every order using the “Gift With Purchase” type.

Shop categories fitting this campaign

All categories

Campaign information

Campaign type: Gift With Purchase
Recommended discount type: Percentage
Recommended discount value: 100% of the original product price

Set up campaign

Step 1: From Shopify admin, go to app dashboard > Choose to create campaign “Gift With Purchase”

Step 2:

Input the minimum threshold of cart value equals to “1”, so that customers can receive a gift with any items they add to cart
Then select the item that you want to offer with 100% to allow customers to claim their free gift

| Remember to set the offer limit. Otherwise, your customers can add the free gift to cart relentlessly.

Step 3: Check the campaign if it’s working.

|| _In case it doesn’t work, fee

Question 4

App admin - Quick intro

Accepted Answer

Welcome to BOGO+!

This is the first article of the series of knowledge base that will provide you the essential terms that you need to know while using our app.

Dashboard: The home view that includes the report performance of your store's campaigns and some news from developer team.
Campaigns: The list of promotion campaigns that you created using our app
Settings: The customization options that you can later use to adjust campaign style for your store
Knowledge Base: The guide to help you with activating app and some answers to frequent asked question

Dashboard Page

Overview report

From dashboard page, you can track and review your campaigns' performance by looking at the overview report. Each metrics of report will give you the information about performance of your active campaigns, including:

Sale Generated: Total revenue that the active campaigns brought to your store
Active Campaigns: Total number of campaigns that are currently running (with campaign status = "active")
Add-to-cart clicks: Total number of clicks "add to cart" of the active campaigns' popup
Conversion Rate: Average conversion

Question 5

Auto add different gifts for different cart conditions

Accepted Answer

Case background

Do you ever want to create multi level Gift With Purchase and automatically add different free gifts based on each level of condition? This use case of our Gift With Purchase campaign can help you to automate your promotion workflow, while still delivering various value to your customers.

In this article, we’re going to guide you through the steps to create an auto add gift campaign with multiple levels of cart condition.

Shop categories fitting this campaign

All categories

Campaign information

Campaign type: Gift With Purchase
Recommended discount type: Percentage
Discount value for gift: 100% of the offer original price

Set up campaign

Step 1: From Shopify admin, go to app dashboard > Choose to create campaign “Gift With Purchase”

Step 2: Set up campaign info and auto add functionality

Input your campaign name - remember to give it a distinguished name to differentiate it with other campaigns
Choose option “Auto Add” for the Grab offer behavior, so gift can automatically be added to customer’s cart later

Step 3: Configure your promotion

Input the cart value minimum condition to get offer
Then, c

Question 6

Introduction to Buy X Get Y campaign

Accepted Answer

Hello store owners!

This article will introduce you to the BXGY campaign, the first campaign type of BOGO+. After reading the article, you should know how to properly set up your BXGY campaign.

What is BXGY?

BXGY is a promotion type. Customers need to buy a sufficient amount of a specific product in order to be eligible to receive a special offer.

For example: Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF

You can even set up multiple levels of BXGY with our app BOGO+.

For example: Buy 3 Cacao Bake get 1 Barry Bucket FREE

With multiple levels of BXGY, you can encourage the customers to buy even more and increase AOV.

Create BXGY campaign

Let's set up a "Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF" campaign

First, before jumping to create the campaign. Let me introduce to you some of the common terms we used in BXGY campaign.

Customers add to cart: Cacao Bake
Customer gets: Barry Bucket
Add-to-cart quantity: 2
Offer quantity: 1
Step 1: Go to the "Campaigns" tab, and click "Create campaign"

Step 2: Select "Buy X Get Y (BXGY)"

Step 3: Fill in campaign information in the "Campaign Info & Configuration" tab
Campaign name: the name of the campaign, this will not be shown in the sto

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