Snap PreSale| Introduction
Snap Presale| Features
Introduction to Pre-order campaign
Hello store owners! This article will guide you on how to set up a Preorder campaign for both out-of-stock and available products 1. How to set it up? In this instruction article, we will use this example of setting up a Preorder campaign for an out-of-stock product Step 1: Choose "Create campaign" You can create a Preorder campaign by clicking on the "Create campaign" button on the Home page or Campaign page of our app Case 1: Home page (https://storage.crisp.chat/users/helpdeskFew readersIntroduction to Back In Stock campaign
Hello store owners! This article will guide you on how to set up a Back in Stock Notification. 1. What is Back in Stock Notification? Back in Stock Notification is an alert type for out-of-stock products. After setting up Back in Stock campaign, the "Notify me" button will be shown on your product page. Your customers can leave their email to receive notification when this product is restocked 2. How to set it up? In this instruction article, we will use this example of setting upFew readersEnabling Customer Pre-order Cancellations via Email
Hello store owners! This article will guide you on how to set up a feature that allows your customers to cancel their pre-orders through the confirmation email using the Snap PreSale & BackOrder app 1. How to set it up? In this instruction article, we will use an example of setting up the pre-order cancellation feature Step 1: Navigate to "Activate extension" You can activate the order management extension by clicking on the "Activate extension" button on the Snap PreSale & BackOrFew readers
Snap Presale| FAQs
How to customize campaign elements?
Hello store owners! This article will guide you on how to align campaign elements to your theme. On the navigation menu, you choose "Setting" and then click on "Campaign elements" to customize text and color. 1. Preorder button In this section, you can change the content of button text and badge text in case you set up a discount. At the same time, you can seFew readersHow to set up partial payment?
Hello store owners! This article will guide you on how to set up partial payment in the Preorder campaign. 1. How to set it up? Step 1: Create a Preorder campaign Step 2: Select "Partial payment" on "Payment mode" card Step 3: Fill in all information fields Plan name: you can customize cFew readersWhen delay notification is sent to customers?
Hello store owners! When you update the expected delivery date for their orders, our system ensures that customers are informed about any delays automatically. Below is a clear explanation of how this process works: Initial Expected Delivery Date: When you set a specific expected delivery date (e.g., December 20th) or a dynamic date (e.g., after 10 days), this information is shared with customers as part of their order confirmation.Few readersHow to send email notifying customers?
Hello store owners! This article will guide you on customising email content and send it to your customers From the navigation menu, click "Setting" tab Select "Email template" 1. Back In Stock notification email This email will be sent automatically to your customers to inform that the product is restocked Click Back In Stock notification email ChangeFew readersHow to set up Expected Delivery Date
Hello store owners! This article will guide you through setting up an expected delivery date and explaining how each option affects the Shopify fulfillment status. The "Expected Delivery Date" feature allows you to define when you plan to ship the pre-order item. It ensures clarity for your customers and seamless coordination with Shopify's fulfillment process. Below, we will explain each delivery date option and its effect on your Shopify fulfillment status. Introduction to Expected DFew readers