Do you offer a free plan?
Yes. Our app is completely free until you reach the benchmark of $300 in revenue generated by the app.

How does this app pricing work?
This is a revenue-based pricing model. You will be charged on a monthly basis for the amount of revenue you generated with our app during your last billing period. Each pricing tier includes a maximum amount of revenue generated with the app during your billing period. The app fee works as usage pricing plans and it will be charged via Shopify Payment, following the app usage charges workflow of Shopify.

How do I choose a plan?
With the current pricing plan, you don’t need to choose any plan because the app fee is calculated based on app usage. That means there’s 1 plan only. Once you install our app, you will start using our app completely free (until you reach $300 in revenue).

The maximum fee that we will charge you is $65.50 once your store’s revenue in the billing period reaches $5000. After your store’s revenue reaches that benchmark, we won’t charge any more fees for the extra revenue, you can use our app unlimitedly until the end of the billing period.

If my store reaches more than 1 pricing tier within a billing cycle, will the total bill be accumulated?
No, you will only get charged for the latest tier that your store is on within a billing cycle.

In order to check the app charge that you’re going to pay within a billing period, you can go to the Billing page in the app and check the app charge corresponding to the current tier on which your store is placed.



What is the billing schedule?
The billing period is monthly, and the amount is charged upon completion of the billing period.

How do you calculate the bill?
Once installed, we will calculate the revenue generated by our app, in which it will be correspondent to the pricing tier. At the end of your billing cycle, we will send the tier that your store is on within that billing cycle to Shopify to request the payment for app charge.

Since the fee will be charged after the app usage charges’ workflow of Shopify, Shopify will send to you the app bill along with Shopify subscription’s bill. That means you will be billed for the usage events on the next bill of Shopify.

For example, your store usually receives an invoice from Shopify on the 5th day of every month. In the diagram below, suppose you installed our app on April 20, the usage record created from this date will appear on the May 5 bill sent by Shopify. The usage record from May 5 will appear on the June 5 invoice. Although these two usage records are tied to the same app subscription, they appear on two separate invoices.



You can learn more about this charge workflow in this article by Shopify. Also, you can always keep track of your billing amount on the pricing usage page in-app.

Does your pricing apply to the total revenue of my store or only the revenue made by the app?
Our pricing only applies to the revenue generated by our app. We won’t calculate the value of other products in order that are not included in the promotion campaign created in our app.

How do you count the revenue of each campaign type?
For the Buy X Get Y campaign: The revenue generated from this campaign type will be the sum of the value of products X and the value of products Y after discounted.

Example 1:
You have a Buy X Get Y campaign on-going. A customer bought a polo shirt, in which t-shirt was the offer, so he got the t-shirt with a discounted price. The customer later bought a hat which is not included in the campaign. All the three items were purchased in 1 order by that customer. We will calculate the revenue based on the value of the polo shirt and the value of the t-shirt after discounted, and exclude the value of the hat.

For the Buy X Get X campaign: The revenue generated from this campaign type will be the sum of the value of products X and the value of the offer item after discounted.

Example 2:
You have a Buy X Get X campaign on-going. A customer bought a pair of socks of the campaign in which the same pair of socks was the offer. Suppose that customer grabbed the offer. Later, she also bought a bracelet which is not included in the campaign. All the three items were purchased in 1 order. We will calculate the revenue based on the value of the pair of socks and value after discounted of the offered pair of socks, and exclude the value of the bracelet.

For the Flash Sale campaign: The revenue generated from this campaign will be calculated based on the value after-discounted of all the products included.

Example 3:
You have a Flash Sale campaign on-going. We will only calculate the value of products included in the campaign after discounted in each order as revenue made by our app.

For the Cart Conditional Discount campaign: We will calculate the revenue based on the minimum threshold of the campaign plus the value of the offer after discounted.

Example 4:
You have a Cart Conditional Discount campaign on-going with a minimum threshold equal to $200. Your offer for the campaign after discounted values $50. Once a customer grabs one offer of that campaign on your store, we will only calculate $250 as total revenue made by our app for that order.

Which currency do you use for revenue calculation?
Revenue by our app is calculated in USD only. In case your store is using a different currency than USD, we will convert the revenue to USD first, then count the revenue in USD.

If you have further questions regarding to our app pricing, please feel free to contact us via chat, or email: support@wizzcommerce.io
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