Snap Cart Drawer - Common Troubleshooting

Troubleshooting

Why doesn't my cart drawer appear?

Please check the following:

• Is Snap Cart Drawer's App Embed enabled?
• Have you clicked Save after enabling the App Embed?
• Is the correct cart drawer assigned to your target market or customer group?
• Is your theme compatible with App Embeds?

If the issue persists, please contact our support team for assistance.

Why aren't my changes appearing on my storefront?

Please make sure that:

• You have clicked Save after making changes.
• The correct cart drawer is enabled.
• Your storefront cache has been refreshed.
• The feature has been enabled within the Cart Editor.

Where can I learn more about each feature?

Each Snap Cart Drawer feature has its own dedicated guide, including:

• Upsell Products.
• Reward Progress Bar.
• Announcement Bar.
• Order Add-ons.
• Checkout Actions.
• Order Summary.
• Trust Badge.
• Additional Note.
• Estimate Shipping Rate.
• Custom HTML.
• Translation Settings.
• Analytics.

Help & Support

Have questions or running into issues? Reach out to us at [email protected] or via the live chat in the app — we're happy to help!