Why doesn't my button show on the online store?

Why Doesn't My Button Show on the Online Store?

If the Add to Cart or Quick Add to Cart button is not appearing on your Shopify store, the most common reason is that the app embed has not been enabled. Follow these steps to ensure the app embed is activated.

Step 1: Enable App Embed

In the Shopify admin, go to Online store -> Themes -> Customize

Click on the App embed section.

Switch the button from grey to black to enable the app.

Click the Save button at the top-right corner to confirm your changes.

Once activated, the app status will change from Deactivated to Activated.

Step 2: Check Button Visibility Settings

Ensure you have correctly set the display location for the button (e.g., product page, collection page, search page).

Confirm that the products you want the button to appear on meet your app's display criteria.

Step 3: Clear Cache and Test

Sometimes, the browser cache can prevent recent changes from appearing. After enabling the app embed, you can:

• Clear your browser cache or open your store in an Incognito/Private window.
• Visit your store and check if the button is visible on the configured pages.

Note: If your button still doesn't display after trying those steps, it seems that your store is using a theme that isn’t currently included in our list of integrated themes. In such cases, please don't hesitate to contact our support team so we can help integrate the button properly with your theme.

Need more help?

If you experience any issues or have questions, please don't hesitate to contact our support team at [email protected] or through our live chat - we're here to assist you!