Why doesn't my button show on the online store?

Why Doesn't My Button Show on the Online Store?

If the Add to Cart or Quick Add to Cart button is not appearing on your Shopify store, the most common reason is that the app embed has not been enabled. Follow these steps to ensure the app embed is activated.

Step 1: Enable App Embed

In the Shopify admin, go to Online store -> Themes -> Customize

Click on the App embed section.

Switch the button from grey to black to enable the app.

Click the Save button at the top-right corner to confirm your changes.

Once activated, the app status will change from Deactivated to Activated.

Step 2: Check Button Visibility Settings

Ensure you have correctly set the display location for the button (e.g., product page, collection page, search page).

Confirm that the products you want the button to appear on meet your app's display criteria.

Step 3: Clear Cache and Test

Sometimes, the browser cache can prevent recent changes from appearing. After enabling the app embed, you can:

• Clear your browser cache or open your store in an Incognito/Private window.
• Visit your store and check if the button is visible on the configured pages.

Step 4: Still Not Showing? Contact Support

If you’ve followed the steps above and the button still doesn’t appear, our support team is here to help!

Feel free to reach out via the Contact support section within the Wi Add to Cart app, and we’ll assist you as soon as possible.