Fraud detection evaluation formula
Part 1: Scoring for each criterion
To create a formula that helps assess the risk level of customer fraud (low, medium, high), we can use the following criteria:
- Using Proxy/VPN or Web Proxy to Place Orders
- Check: whether the IP address used to place the order is a proxy/VPN or identified as a web proxy connection.
- Scoring Criteria:
- Not using a proxy/VPN: 0 points
- Using a proxy/VPN or web proxy: 3 points
- Special Character in Order Information
- Check: If the customer's name and shipping address contains special characters (@, #, $, %,…)
- Scoring:
- No special character: 0 point
Contains special characters: 2 points
Distance between order IP and Shipping address
- Check the distance between the IP and shipping address
- Scoring:
- =<20km: 0 point
- 20<distance=<50km: 1 point
- 50<distance=<200km: 2 points
- >200km: 3 points
Part 2: Aggregating Scores and Assessing Fraud Risk Level
- Total Score: Sum the points from all the criteria above (Total score = Proxy/VPN + Special characters points + Distance points)
- Fraud Risk Level:
- Low: Total score from 0 to 2
- Medium: Total score from 3 to 5
- High: Total score of 6 or more
- Examples:
- Customer A:
- Use VPN (3 points)
- No special characters (0 points)
- Distance between IP and shipping address: 100 km (2 points)
=> Total score: 3 + 0 + 2 = 5 → Medium
- Customer B:
- Use VPN (3 points)
- Contains special characters (2 points)
- Distance between IP and shipping address: 300 km (3 points)
=> Total score: 3 + 2 + 3 = 8 → High