Question 1

App FAQs

Accepted Answer

Q1: Why app's elements don't appear on storefront?

If you've installed BOGO+, set up a campaign, and activated it but don't see the campaign popup on your storefront, you may need to check if you've activated BOGO+ in your store theme. Starting from 2022, Shopify only allows apps to display on the storefront if the app has been enabled from the theme settings.

| To activate app or check app activation on your theme, from your store admin please go to Themes (under Online store) > click on button "Customize" of the live theme > go to Theme settings > go to App embeds tab > turn on the toggle of our app which has the icon in green and yellow price tag.

Q2: Can BOGO+ work with cart drawer?

Yes.Although our app cannot automatically detect and add elements in the cart drawer as it can on the cart page, we can still make BOGO+ work with your cart drawer through custom coding. If you're using a cart drawer instead of the traditional cart page, please feel free to reach out to our support team via the in-app chatbox for assistance with this matter.

Q3: Can BOGO+ work well with all Shopify themes?

Yes. As long as the theme supports theme app extensions, then BOGO+ can work perfectly fine with it.

| At the moment, BOGO+ can work with most Shopify published them

Question 2

Levels function in Buy X Get Y campaign

Accepted Answer

Introduction

We’ve learnt how to create a basic Buy X Get Y campaign in the previous article. However, our Buy X Get Y campaign can also allow you to create complicated campaigns with different quantity conditions and discount values.

To be more specific, we've set up a "Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF" campaign.

However, what if you want to set up another level "Buy 3 Cacao Bake get 1 Barry Bucket FREE" and vice versa.

You can easily do that with our BXGY multi-level feature.

What are the levels in the Buy X Get Y campaign?

The levels in a Buy X Get Y campaign represent the different tiers of discounts you want to offer your customers.

For example, if you want to upsell the product 'Cacao Bake' by giving away the product 'Barry Bucket,' a standard Buy X Get Y campaign would only allow you to set up one condition, such as "Buy 2 Cacao Bakes, get 1 Barry Bucket for free." However, with the functionality of creating multiple levels of conditions in a Buy X Get Y campaign, you can make the offer more enticing by adding initial levels as a bait and then upsell at subsequent levels:

Buy 2 Cacao Bakes, get 1 Barry Bucket at a 50% discount
Buy 3 Cacao Bakes, get 1 Barry Bucket for free

Benefits of Using Multiple Levels of Buy X Get Y

Question 3

Free gift with any purchases

Accepted Answer

Case background

One of the most popular use cases for the “Gift With Purchase” campaign type is to create a “free gift for every order” or “free gift with any purchase”. In this article, we will guide you through the steps to create a free gift campaign for every order using the “Gift With Purchase” type.

Shop Categories Fitting This Campaign

All categories

Campaign information

Campaign type: Gift With Purchase
Recommended discount type: Percentage
Recommended discount value: 100% of the original product price

Set up campaign

Step 1: From Shopify admin, go to app dashboard > Choose to create campaign “Gift With Purchase”

Step 2:

Input the minimum threshold of cart value equals to “1”, so that customers can receive a gift with any items they add to cart
Then select the item that you want to offer with 100% to allow customers to claim their free gift

| Remember to set the offer limit. Otherwise, your customers can add the free gift to cart relentlessly.

Step 3: Hit Save & Check the campaign if it’s working.

![](https://storage.crisp.chat/users/helpdesk/website/e483e89a8c92e800/screenshot-2024-0

Question 4

App admin - Quick intro

Accepted Answer

Welcome to BOGO+!

This is the first article of the series of knowledge base that will provide you the essential terms that you need to know while using our app.

Campaigns: The list of promotion campaigns that you created using our app
Settings: The customization options that you can later use to adjust campaign style for your store
Analytics: The revenue and profit generated from our app's campaigns
App Plan: The details of your current subscription plan, including the features available to you and the option to upgrade or downgrade based on your needs
Knowledge Base: The guide to help you with activating app and some answers to frequent asked question

Dashboard Page

Overview report

From dashboard page, you can track and review your campaigns' performance by looking at the overview report. Each metric of report will give you the information about performance of your active campaigns, including:

Total revenue generated: Total revenue that the active campaigns brought to your store
**Total orders: **Total number of orders generated by active promotion campaigns
**Add-to-car

Question 5

Auto add different gifts for different cart conditions

Accepted Answer

Case background

Do you ever want to create a multi-level Gift With Purchase campaign that automatically adds different free gifts based on each level of condition? This use case of our Gift With Purchase campaign can help you automate your promotion workflow while delivering various values to your customers.

In this article, we’re going to guide you through the steps to create an auto-add gift campaign with multiple levels of cart conditions.

Shop categories fitting this campaign

All categories

Campaign information

Campaign type: Gift With Purchase
Recommended discount type: Percentage
Discount value for gift: 100% of the offer original price

Set up campaign

Step 1: From Shopify admin, go to app dashboard > Choose to create campaign “Gift With Purchase”

Step 2: Set up campaign info and auto add functionality

Input your campaign name - remember to give it a distinguished name to differentiate it with other campaigns
Choose option “Auto Add” for the Grab offer behavior, so gift can automatically be added to customer’s cart later

Step 3: Configure your promotion

Input the cart value minimum conditi

Question 6

Introduction to Buy X Get Y campaign

Accepted Answer

Hello store owners!

This article will introduce you to the BXGY campaign, the first campaign type of BOGO+. After reading the article, you should know how to properly set up your BXGY campaign.

What is BXGY?

BXGY is a promotion type. Customers need to buy a sufficient amount of a specific product in order to be eligible to receive a special offer.

For example: Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF

You can even set up multiple levels of BXGY with our app BOGO+.

For example: Buy 3 Cacao Bake get 1 Barry Bucket FREE

With multiple levels of BXGY, you can encourage the customers to buy even more and increase AOV.

Create BXGY campaign

Let's set up a "Buy 2 Cacao Bake get 1 Barry Bucket at 50% OFF" campaign

First, before jumping to create the campaign. Let me introduce to you some of the common terms we used in BXGY campaign.

Customers add to cart: Cacao Bake
Customer gets: Barry Bucket
Add-to-cart quantity: 2
Offer quantity: 1
Step 1: Go to the "Campaigns" tab, and click "Create campaign"

Step 2: Select "Buy X Get Y (BXGY)"

Step 3: Fill in campaign information in the "Campaign Info & Configuration" tab
Campaign name: the name of the campaign, this will not be shown in the storefront but it's

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